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Returns, Cancellations and Refunds policy

Concert tickets are non-refundable, however in case of a cancellation of a concert the full cost of the tickets will be reimbursed.

In the unlikely event of such a cancellation everybody who bought tickets through Aspidistra’s online shop will be notified via email as soon as this becomes clear.

CD-orders, once posted, are not refundable or exchangeable.

The order can be cancelled up to the point where the parcel is posted when you’ll receive a confirmatory email.

If CDs have got damaged in the post we are happy to replace these on return of the damaged goods, but we will not reimburse the return postage.

If there are any problems with your purchases or ticket bookings, then please contact us as soon as you can.

Business address

Aspidistra Drawing Room Orchestra
49 Bankside
London
SE1 9JE

  • tel: 020 7633 9313
  • fax: 020 7261 9719
  • You can also send a message using our contact form